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This laptop does not have enough memory. As windows 10 seems to want to continually update. It then uses up the available memory and you cannot then download any programmes. The only solution is to use the M.2 port to install more memory and move windows to the new SSD. I have use a WD SSD drive of 250GB and this works well. It is now a fully functioning windows 10 laptop and now is 5 star.
Verified purchase: Yes | Condition: Refurbished
It is very hard to open the lid no grip or entrance groove , very difficult to add extra ram
Verified purchase: Yes | Condition: Refurbished
Awesome lightweight laptop, Ideal for surfing the net and video calling etc
Verified purchase: No
Did not work
Verified purchase: Yes | Condition: Pre-owned